Privacy Policy

At Manzel Properties Ltd., we respect the privacy of our clients, prospective clients, website visitors, and business partners. Protecting personal information and maintaining confidentiality are important parts of our commitment to transparency and trust.

This Privacy Policy explains how Manzel Properties Ltd. may collect, use, store, share, and protect personal information in connection with our website, real estate projects, property-related services, and other business activities.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable laws and regulations.

1. Information We May Collect

Depending on your relationship with Manzel Properties Ltd. and the services you request, we may collect the following categories of information:

• Identity Information: This may include your full name and, where necessary for booking, verification, legal documentation, property registration, or other legitimate business purposes, relevant identification information such as National ID (NID), passport information, or other legally required documents.
• Contact Information: This may include your residential or business address, email address, telephone number, and other information you provide when communicating with us.
• Financial and Transaction Information: Where required for property booking, installment payments, financial transactions, home loan facilitation, or compliance with applicable legal and regulatory obligations, we may process relevant financial and transaction-related information.
• Technical and Usage Information: When you use our website or digital platforms, certain technical information may be collected automatically. This may include your IP address, browser type, device information, approximate location, pages visited, and other website usage information.

2. How We Use Your Information

Manzel Properties Ltd. may use personal information for legitimate business and operational purposes, including:

• Responding to property inquiries and providing requested information.
• Facilitating property bookings, purchases, agreements, and related transactions.
• Preparing or processing documentation required for property registration and other legal purposes.
• Processing payments and maintaining financial and transaction records.
• Providing project updates, construction progress, handover information, and other important communications.
• Facilitating home loan or financial services when requested by the client.
• Improving our website, services, projects, and client experience.
• Communicating information about relevant projects, offers, or marketing initiatives, where permitted and subject to applicable preferences.
• Meeting applicable legal, regulatory, tax, accounting, and contractual obligations.

3. Marketing Communications

With your consent or where otherwise permitted by applicable law, Manzel Properties Ltd. may contact you regarding our projects, services, offers, and other relevant updates.

You may request to stop receiving promotional or marketing communications at any time by following the unsubscribe instructions provided in our communications or by contacting us directly. Please note that you may still receive important transactional, contractual, legal, or service-related communications where necessary.

4. Sharing of Personal Information

Manzel Properties Ltd. does not sell or rent personal information as a commercial product. However, where necessary and appropriate, personal information may be shared with authorized third parties, including:

• Government and Regulatory Authorities: Where required for property registration, taxation, regulatory compliance, legal documentation, or other lawful purposes.
• Financial Institutions: Banks or financial institutions may receive relevant information when you request home loan or other financial facilitation services in connection with a Manzel property.
• Professional and Service Providers: We may work with authorized professional service providers, including legal advisors, IT service providers, consultants, contractors, and other business partners, where their services are necessary for our operations or the services provided to you.

Where appropriate, such parties are expected to handle personal information responsibly and in accordance with applicable contractual and legal requirements.

5. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or unauthorized disclosure.

However, no method of electronic transmission, storage, or internet-based communication can be guaranteed to be completely secure. While we take appropriate measures to protect information, absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including the provision of our services, management of contractual relationships, legal documentation, accounting, taxation, regulatory compliance, and the resolution of disputes.

Where applicable, information may be retained for longer periods where required or permitted by law.

7. Your Rights and Choices

Subject to applicable laws and legitimate legal, contractual, financial, or regulatory requirements, you may request to:

• Access certain personal information held about you.
• Request correction of inaccurate or incomplete information.
• Update relevant contact or personal details.
• Request the deletion of certain personal information where retention is no longer necessary.
• Opt out of promotional and marketing communications.

To submit a request regarding your personal information, please contact us using the details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites or digital platforms. Manzel Properties Ltd. is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

9. Updates to This Privacy Policy

Manzel Properties Ltd. may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal and regulatory requirements. The updated version will be published on our website with a revised “Last Updated” date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us: